Social media is where people go to relax, chat, gossip, and form casual relationships. Sure, a lot of other things go on on social media platforms as well ranging from political movements to whirlwind romances but as a business, it’s important to understand the kind of world you’re stepping into. Opening your first social media […]
Category: Customer Service
A Frenzy Over Delivery Freshness
Food delivery services are becoming increasingly important. A report by the Food Marketing Institute forecasts that consumer spending will grow to as much as $100 billion per year by 2022 for online groceries — and for good reasons. Food delivery services and simple online ordering help you save time and provide convenience for individuals who want to eat something new without […]
Banned: Shoppers Who Make Too Many Returns
For e-commerce retailers, returns are even more of a headache than they are for brick and mortar sellers — and that’s why some stores are cracking down. Return abuse has always been a widespread problem for retailers, but e-commerce sellers have traditionally offered generous return policies because of the tricky nature of internet shopping, where buyers have to make their purchase […]
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